Call Center

Your call center,
self-hosted.

Enterprise telephony without per-seat PBX fees. Extensions, IVR, queues, recording, AI analytics — running on infrastructure you own.

Call Center — Octavion live platform

Virtual PBX

Extensions, ring groups, voicemail, and SIP trunks — managed from the dashboard, connected to Etisalat, du, or any international provider.

IVR & Queues

Multi-language voice menus (Arabic + English), hold music, agent priority, and overflow routing.

AI Speech Analytics

Automatic transcription, sentiment detection, smart tagging, and script-compliance scoring on every call.

Auto-Dialer

Sequential, predictive, and power dialing campaigns with contact lists and outcome tracking.

Call Tracking & DNI

Assign numbers per marketing source, swap numbers per visitor, and attribute every call to its ad, keyword, or campaign.

Live Supervision

Real-time wallboards, supervisor listen/whisper/barge, and per-agent performance dashboards.

Also included

  • UAE SIP trunk ready — Etisalat & du presets built in
  • Call recording with playback and download
  • Callback widget for your website
  • Two-way SMS and WhatsApp on the same number

Call Center, live in your business.

Start free, or book a demo with your own use case.